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Case Study: Mitigating a Complex Odor Issue in a Corporate High-Rise
By: Elias Nacif, Executive Vice President
The Challenge: An unhappy Facilities Manager battling an intrusive odor in a large corporate campus.
The Solution: Leveraging the expertise from our advanced OptiHealth cleaning specialists.
Backdrop:
Within a corporate campus spanning over 2 million square feet, a displeasing odor suddenly spread through 2 floors of its 11-story high-rise structure—the source, unknown. Despite exhaustive quality inspections conducted over several days, the elusive origin of this foul odor remained hidden. It wasn’t until weeks later that the scent was traced back to its unexpected source: a deteriorated sewer pipe within the building walls. The degradation of this pipe had progressed to the extent where its walls had ruptured, liberating copious volumes of volatile organic compounds into the surrounding air.
Proposed Resolution: A Strategy to Swiftly Enhance Indoor Air Quality
In response to this challenge, Medallion swiftly devised a comprehensive plan to restore the indoor air quality. Firstly, our expert teams recommended treating the carpets with an enzymatic cleaner to neutralize any residual odors lingering within the fibers. Additionally, in areas more severely affected by the malodor, we advocated for the application of a Thymol-based disinfectant to thoroughly sanitize and deodorize the spaces in a sustainable fashion. Furthermore, recognizing the urgency of the situation and the ongoing presence of executive meetings in the space, we advised the temporary implementation of advanced air and surface treatment technologies, through the deployment of Aerus Pure Clean systems. The quick comprehensive approach deployed overnight would effectively eliminate volatile organic compounds from the air, fostering a fresher and healthier indoor atmosphere for building occupants.
Engagement Invitation: Join Us in Contemplating Alternative Approaches
If this scenario resonates with your own organizational challenges, we invite you to engage with us and explore potential alternative strategies to solve similar issues. Together, let us navigate the complexities of indoor air management, ensuring optimal comfort and well-being for all occupants.
Every successful company needs a versatile systems specialist with the ability to adeptly orchestrate account startups and deploying technologies at customer sites. With a strong focus providing infrastructure and technological solutions to service delivery teams, Andres is meticulous at mastering the art of contract compliance. As a key member of Medallion’s innovation committee, Andres leads Medallion’s business certifications and operational excellence programs, such as CIMS and ISO compliance.
Mark
Mark
Sr. VP of Regional Operations – National Accounts & Culinary
Few known tenured professionals have had the success that Mark Cornish has earned as knowledgeable and resourceful operator. Mark oversees maintenance programs at a national level and provides another layer of support to our VPs of Operations. As an operational guru, Mark is a master of meeting customer financial objectives while ensuring that customers receive the highest level of service across our service channels. His expertise lies in developing and implementing quality service methods and procedures, optimizing operational efficiency for complex manufacturing sites and campus environments, primarily in the janitorial and culinary space.
Daryl
Daryl
Regional VP Operations – High Tech & Institutional Environments
Leveraging over “x” years of experience in the facility service industry, Daryl stands out by a distinguished track record of unmatched customer experience. Daryl has earned the reputation of a trusted collaborator capable of brining operational stability to the most challenging environments. In addition to having depth of knowledge in building maintenance, he also runs Medallion’s mailroom and event management division.
Elias
Elias
EVP, Chief Sustainability Ambassador
Elias brings extensive business operations expertise and leadership to Medallion as he provides direct oversight of the Executive Team. As Medallion’s Chief Sustainability Ambassador, he champion’s our sustainability initiatives around waste management, green cleaning and maintenance of controlled environments. Elias is TRUE Zero Waste certified, IICRC certified, and has been trained in infectious disease by GBCAI.