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Not Having a Backup Plan Could Mean Risky Business for Your Facility
Business continuity is important in all facilities. In the context of facilities management though, FMs are often separate from the actual business continuity teams that manage emergency response protocols and plans.
But, after all, a disaster or emergency inside of a facility ultimately affects everyone, including custodial team members, maintenance workers, food service providers, you name it.
Because of that, everyone has a role to play. With good planning, communication, and regular simulations, everyone can work together to ensure that every facility functions in a safe and productive manner. It definitely pays to be prepared!
Emergency Preparedness and Emergency Preparedness
Again, a lot of organizations hire separately and have executive teams that are siloed off from the everyday responsibilities of a typical FM.
The presence of hazardous materials or radiological chemicals.
And those are just a few of the many scenarios.
One of the best ways to ensure emergency preparedness is to have backup plans in place.This can include keeping your team on the same page for proper emergency protocol.
A huge piece of any emergency preparedness plan is conducting regular disaster simulations to ensure that all team members know exactly what to do during any given emergency. This means that team members also know how to use all necessary equipment through regular testing and demonstration.
Lastly, risk mitigation shouldn’t be overlooked. Having regular conversations between decision makers in any organization means that you are always assessing risks. Each facility will have their own potential risks. It’s up to you as an FM to communicate with decision makers and assess the probability and impact of a particular event and what that will mean for the inhabitants of any facility.
Continuity of Business and Resilience for Greater Client Satisfaction
There’s nothing more impressive to clients than having a team that gets the job done, no matter the circumstance. So, in addition to having strong backup plans and emergency preparedness, you should also look to train the most resilient team members as possible.
Every successful company needs a versatile systems specialist with the ability to adeptly orchestrate account startups and deploying technologies at customer sites. With a strong focus providing infrastructure and technological solutions to service delivery teams, Andres is meticulous at mastering the art of contract compliance. As a key member of Medallion’s innovation committee, Andres leads Medallion’s business certifications and operational excellence programs, such as CIMS and ISO compliance.
Mark
Mark
Sr. VP of Regional Operations – National Accounts & Culinary
Few known tenured professionals have had the success that Mark Cornish has earned as knowledgeable and resourceful operator. Mark oversees maintenance programs at a national level and provides another layer of support to our VPs of Operations. As an operational guru, Mark is a master of meeting customer financial objectives while ensuring that customers receive the highest level of service across our service channels. His expertise lies in developing and implementing quality service methods and procedures, optimizing operational efficiency for complex manufacturing sites and campus environments, primarily in the janitorial and culinary space.
Daryl
Daryl
Regional VP Operations – High Tech & Institutional Environments
Leveraging over “x” years of experience in the facility service industry, Daryl stands out by a distinguished track record of unmatched customer experience. Daryl has earned the reputation of a trusted collaborator capable of brining operational stability to the most challenging environments. In addition to having depth of knowledge in building maintenance, he also runs Medallion’s mailroom and event management division.
Elias
Elias
EVP, Chief Sustainability Ambassador
Elias brings extensive business operations expertise and leadership to Medallion as he provides direct oversight of the Executive Team. As Medallion’s Chief Sustainability Ambassador, he champion’s our sustainability initiatives around waste management, green cleaning and maintenance of controlled environments. Elias is TRUE Zero Waste certified, IICRC certified, and has been trained in infectious disease by GBCAI.
